Email Marketing Case Study

How This Women’s Golf Fashion Brand Scaled The Business With Email Marketing and Customer Loyalty.

Strong email marketing builds customer relationships and drives business growth.

/01

The Problem

A brand knew they had untapped potential in their customer base but no in-house resources to bring complex programs to life.

Email marketing builds customer relationships
A women’s fashion brand knew they had untapped potential in their customer base. A small team, they were ready for a marketing partner that could be strategic and bring complex programs to life, operationally. They wanted to reward their most valued customers and build a special touch that set them apart, and they knew they would have to use email to do this as they scaled.

Our email service included:

  • Auditing the client’s data to understand their audience, unique value, and metrics 
  • Setting up technical integrations and ensuring compliance with consent management
  • Identifying key customer segments and developing high opportunity flows, including a Birthday Gift Offer and a VIP Program
  • Creating pop-up forms and lead capture systems for organic list growth
  • Developing value-based and promotional campaign content
  • Continually A/B testing for copy and creative optimizations and adapted business goals and events along the way

Our email marketing strategy and implementation services are designed to engage customers, build relationships, and drive growth.

/02

 

The Solution

 

We guided the client through our strategic Email Marketing program to transform this marketing channel into a growth driver.

/02

 

The Solution

 

We guided the client through our strategic Email Marketing program to transform this marketing channel into a growth driver.

Our email service included:

  • Auditing the client’s data to understand their audience, unique value, and metrics 
  • Setting up technical integrations and ensuring compliance with consent management
  • Identifying key customer segments and developing high opportunity flows, including a Birthday Gift Offer and a VIP Program
  • Creating pop-up forms and lead capture systems for organic list growth
  • Developing value-based and promotional campaign content
  • Continually A/B testing for copy and creative optimizations and adapted business goals and events along the way

Our email marketing strategy and implementation services are designed to engage customers, build relationships, and drive growth.

/03

The Results

Immediately, the brand began seeing email-driven revenue increases.
After a full year, the brand enjoyed strong email metrics:

%

Consistent List Growth

%

Revenue from Email

%

Increase Revenue from VIP Customers

Bonus: By supporting their social media strategy in tandem, they also saw an increase in over 40% of social media driven revenue YoY.

Testimonials

Email marketing for eCommerce

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