MARKETING FOR GROWING BRANDS
Email & SMS Marketing that gets your customers, and gets results.
Customer-centric, data-centric.
MARKETING FOR GROWING BRANDS
Email & SMS Marketing that isn’t spammy and gets results.
Customer-centric, data-centric.
Clients Served
Revenue Generated*
Emails Sent Last Year
*for eCommerce clients
Strategy + Execution
Need strong results from email? Keep the “strategy” and “execution” together.
That’s the #1 mistake we see business owners make in their early stages, and fortunately that’s easy to fix.
World-Class Team
Do you need a team of high-caliber, innovative marketing professionals?
That work together well without bothering you for every detail?
You’re in the right place. Strong teams move mountains, let us move yours.
Philosophy
Email is about more than just list growth and open rates.
It’s about the long game of relationship building.
When you focus on your customers, you’ll create a valuable asset –
in the form of revenue or even future business resale value.
Strategy + Execution
Need strong results from email? Keep the “strategy” and “execution” together.
That’s the #1 mistake we see business owners make in their early stages, and fortunately that’s easy to fix.
World-Class Team
Do you need a team of high-caliber, innovative marketing professionals?
That work together well without bothering you for every detail?
You’re in the right place. Strong teams move mountains, let us move yours.
Philosophy
Email is about more than just list growth and open rates.
It’s about the long game of relationship building.
When you focus on your customers, you’ll create a valuable asset –
in the form of revenue or even future business resale value.
Email & SMS Marketing doesn’t have to be spammy or complicated to drive results.
The Highest ROI Marketing Channel
Say goodbye to guesswork and say hello to data-driven email revenue.
Reach your email marketing potential in just 3 months!
At Centric Squared, we know that building a robust email marketing strategy requires technical expertise and an understanding of your business. We also understand the need to see results quickly to justify the investment.
That’s why we’ve created a comprehensive 3-month program that will take your email marketing from A to Z.
Connect With Your Customers Where They Are
Consumers today want to choose how they interact with brands and 3.5 billion people now communicate via text.
At Centric Squared, we believe SMS doesn’t have to be complex, and that the first step to getting ahead is getting started.
Our tried and true simple approach to SMS marketing leads to greater revenue quickly.
The Highest ROI Marketing Channel
Say goodbye to guesswork and say hello to data-driven email revenue.
Reach your email marketing potential in just 3 months!
At Centric Squared, we know that building a robust email marketing strategy requires technical expertise and an understanding of your business. We also understand the need to see results quickly to justify the investment.
That’s why we’ve created a comprehensive 3-month program that will take your email marketing from A to Z.
Connect With Your Customers Where They Are
Consumers today want to choose how they interact with brands and 3.5 billion people now communicate via text.
At Centric Squared, we believe SMS doesn’t have to be complex, and that the first step to getting ahead is getting started.
Our tried and true simple approach to SMS marketing leads to greater revenue quickly.
Email can be a powerhouse.
Have you tried a customer-centric and data-centric approach? It works.
Browse our client success stories:
Why Choose Centric Squared?
Accountability
When you work with Centric Squared, you’re guaranteed two things: metrics are front and center, and our team works very hard to earn our keep.
Deliverability
Email’s not going to do anything for your business if you’re landing in spam folders. Your deliverability is our priority.
Omnichannel
Get blog and social content too, so you make the most of what we’re working on. With our tailored-to-you marketing services, elevate your brand on your most important channels.
Hear it From Our Clients
Fiona Lennard
We hired Centric Squared to help us find the right CRM product for our company as we felt overwhelmed by the options out there. Sara and Amanda guided us through the best options and helped us set up and implement our chosen CRM tool. They were great to work with and wouldn’t hesitate to hire them again.
Marsha Hansen
Working with Centric Squared was a delight. Not only did they make our website redesign beautiful, they were able to take on our marketing during a time when it just wasn’t possible to do it in-house. They hooked us up with a user-friendly CRM, designed stylish newsletters, and kept our social media alive. I highly recommend!
Keith Heffernan
We appreciate all that you and your team are doing to help KINONA grow and become a force to be reckoned with down the road. We are excited to see where you can take us!
Tami Fujii
Your insight and guidance have been invaluable to helping us exceed our goals.
Thank you, great work and we are grateful.
Pamela Grace
When we first met, I was looking to establish a retail line of quality organic beauty products with the greater good in mind. Sara and her team and I worked together to establish a superb brand! What’s more, we had a budget friendly marketing plan that worked best for my line of business. Sara and her team are very dedicated and committed to what’s best for the customer.
Hannah Smolinski
Sara and her team were a pleasure to work with! They are true consultants in that they recommend the best system & process possible to accomplish your goals. The best part? They do it FOR you!
COMPLIMENTARY CALL
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Our Agency In A Nutshell
Choosing the right agency to support your growth is important. We recommend looking for a good fit in terms of technical expertise, industry experience, communication style, and shared values.
Expertise
We have a number of resources on the blog to support small businesses with data-centric and customer-centric marketing.
5 Email Marketing Trends for 2025: Lessons from the Festival of Email in Utrecht
When and How to Migrate Email Service Providers
A Step-by-Step Guide to Planning Your Holiday Emails in 2024 – Free Guide
An FAQ Page Is Your Website’s Secret Weapon
20 Questions to Ask When Scheduling An Email Campaign
What Actually Happens When You Click Send? Understanding Email Deliverability Issues
Email Deliverability Issues? Top Causes and Fixes
Why Customer Feedback Matters & How to Ask For It
Creating Better Proposals Is A Key Marketing Strategy
10 Signs It’s Time To Work With An Email Marketing Agency
Mailchimp vs. Klaviyo: Avoid These 3 Mistakes When Migrating
It Pays to Have Good Email Manners
5 Lessons We Learned from A/B Testing 15 Million Emails in 2023
Plan Before You Send: The 4 Elements Of A Strong Email Marketing Strategy
100 Questions We Ask During a Marketing Audit
Send Smarter Email: 6 Email Lessons for Small Business Owners
8 Easy Ways to Grow Your Email List
ChatGPT Implications for Marketing & Content Creation
7 Ways I Used ChatGPT In My Marketing Job This Week With Varied Results
The 3 Customer Segments Every Ecommerce Business Needs
3 Reasons to Choose Klaviyo for eCommerce Growth
Get Started with HubSpot Free CRM in 3 Easy Steps
Do You Need a CRM? Yes, and Here's Why. [Free Download]
Why You Should Always Ask: How Did You Hear About Us?
How Giving Back Can Be Part Of Your Marketing Strategy
Read the latest on our blog.
Industry Experience
We've supported 100+ small businesses over the last 7 years in diverse industries ranging from eCommerce, B2B, fashion, children's toys and books, beauty, real estate, financial services, and hospitality, to name a few.
You might be wondering what our speciality is if we serve a broad range of industries, and rightfully so. Here's what all of our clients have in common:
✔️Brands who want to make data-driven decision.
✔️Brands who want to put their customers first in their marketing strategy.
✔️Brands who use Klaviyo or Hubspot as their CRM.
✔️Brands who are looking for Strategy & Execution with one point of contact.
✔️Brands who are ready to grow.
Team
Strong teams can move mountains. We are a diverse, remote, and virtual team of experts.
Our collaborative team and broad skillsets set us apart. Here are some of the certifications we have on our team, for example:
- Google Analytics Beginners
- Advanced Google Analytics
- Google Tag Manager
- Hubspot Inbound Certification
- Hubspot SEO Certification
- Hubspot Digital Marketing Certification
- Hubspot Growth Design Certification
- Hubspot Email Marketing Certification
- Klaviyo Product Certification
- Klaviyo Partner Certification
- Klaviyo SMS Agency Certification
- Klaviyo SMS Strategy Certification
- Klaviyo Deliverability Certification
- Klaviyo Systems Integrator Certification
- Certified SCRUM Master, Agile Project Management
Partners
We have developed a number of key partnerships over the years as it gives our agency tools, priority support and access to expertise that helps us better serve our clients. We choose partners carefully based on their reputation, accessibility of pricing plans for our clients, ease of use by clients and teams, technical features and integration capability, depth of analytics, and customer-centered philosophies that match our own.
Omnisend
Omnisend is a cloud-based marketing platform specifically designed to support e-commerce businesses in streamlining their marketing efforts across email and SMS channels. It provides robust features including advanced personalization, segmentation, marketing automation, comprehensive analytics, and seamless integrations with various e-commerce platforms. It's lower price point makes it a smart choice for many businesses than other providers, and it's customer service is second to none. Centric Squared partnered with Omnisend in 2024 and is supporting clients to migrate to the ESP in order to maintain and improve their email marketing ROI in light of changing market costs. Contact us today to learn more.
Klaviyo
Klaviyo is a cloud-based email marketing platform designed to help businesses build and manage email marketing. It offers features such as personalization, segmentation, marketing automation, data analytics, and integrations with e-commerce platforms. Klaviyo's focus on data and customer experience helps small businesses deliver relevant and targeted emails to their customers as part of a strong email marketing strategy. Sign up for a free Klaviyo account here. Centric Squared became a Klaviyo Partner in 2019 and a Gold Partner in 2023.
HubSpot
HubSpot is an all-in-one inbound marketing, sales, and customer service platform designed to help growing businesses attract, engage, and delight customers. It offers features such as CRM, lead generation, email marketing, landing pages, ticketing system, chatbots, and analytics. HubSpot's platform is based on a flywheel approach to marketing, aimed at helping businesses grow by providing a seamless customer experience. Sign up for a free HubSpot CRM account here. Centric Squared became a HubSpot Solutions Partner in 2020.
Shopify
Shopify is a leading eCommerce website platform, with over a million users in 175 countries. Shopify enables small businesses to easily create and manage their online stores, often saving considerably on development time. With its user-friendly interface and powerful platform, it’s a great choice for new businesses as well as larger more established businesses. Connect with us if you'd like support with your Shopify store. Centric Squared became a Shopify Partner in 2022.
Typeform
Typeform is a refreshingly different form builder serving over 150,000 businesses. They’re on a mission to bring people in with better business conversations. Don’t let their beautiful design fool you, they’re also a powerful tool with strong data, workflow, and integration features. At Centric Squared, we use Typeform to help clients with lead capture, segmentation, and in-email surveys like Net Promoter Score. Sign up and try it out today here. Reach out if you need support with your Typeform development or email integration. We are pleased to offer clients our partner-grade discounts (10-20% off annual plans). Centric Squared became a Typeform Partner in 2024.
Affiliations
As a data-driven digital marketing agency, we work with a variety of tools and software to provide services to our clients. These are some that we recommend when client needs arise. We choose our affiliates based on our experience with them and only recommend tools to our clients that offer value, are easy to use, have transparent and fair billing practices, have responsive customer support teams, and have clear and well maintained technical documentation for supporting integrations.
If you have questions about these products, feel free to contact us.
Typeform
Typeform is a tool for creating interactive and engaging online forms, surveys, quizzes, and more. We recommend it for NPS surveys, customer satisfaction surveys, and creative lead generation quizzes. Sign Up Today.
Better Proposals
Better Proposals is a platform designed to help businesses create professional, effective proposals that close deals faster. We use the tool internally with our clients and team, and we also recommend it to B2B clients. Sign Up Today.
Video Ask
Video Ask is a powerful online tool for creating engaging video messages and gathering video feedback and testimonials. Sign Up Today.
Google Workspace
Google Workspace (formerly G Suite) includes Gmail, Drive, and more. It's a great collaboration suite for businesses that we use in our agency and recommend to businesses looking for the basics. Sign Up Today.
Podia
Podia is a a web-based platform designed for selling digital products, online courses and memberships, with an easy user interface and great integrations. Sign Up Today.
Bluehost
Bluehost is a web hosting provider we've had positive experiences with and consistently recommend to clients looking for easy, honest, robust, and well-supported web hosting. Sign Up Today.